Rejection Troubleshooter
Got a 10DLC campaign rejection code or vague rejection note? Search the top causes, find the matching code, see whether it's a hard block or fixable, and get the specific fix — before you pay $15 to resubmit.
About 90% of 10DLC campaign rejections trace to a dozen recurring causes — almost all of them in the consent flow, the privacy policy, or a brand/website mismatch. Search by the rejection code you were given (or by keyword), expand the cause, and read the exact fix.
How it works
Type any part of a cause, a code (e.g. 30932), or a fix keyword and the list filters as you type. Click a cause to expand its fix. Each row shows a severity:
- Fixable — correct the cited issue and resubmit (most rejections).
- Hard block — a missing/non-compliant privacy policy or prohibited content; often the use case simply cannot be registered until the underlying issue is resolved.
Codes are approximate: TCR and Twilio numeric codes shift over time and vary by platform, so confirm against your live console. For the full annotated table and the surrounding consent rules, see rejection reasons & fixes.